Jim's Professional Credentials
Professional Experience
1973 – 2012 Marsh USA Inc. (Johnson & Higgins 1973 - 1997) Philadelphia, PA
Client Executive (1993 to 2012)
Responsible for sales and client relationships, leading service teams for Risk Management accounts; managed relationships for several clients of the Philadelphia office and several million of annual revenue to the firm.
Casualty Manager (1984 to 1993)
Managed department of 30 people and revenue of $10 million, providing casualty brokerage and consulting services to Risk Management clients. Responsible for technical service excellence, program design, and performance of department members.
Casualty Broker (1973 to 1984)
Served Risk Management clients, providing casualty program design and brokerage services.
Summary of Qualifications and Achievements
Education
University of Pennsylvania, Philadelphia, PA - Bachelor of Science in Economics, Finance Major
Temple University, Philadelphia, PA - Master of Business Administration, Concentration in Accounting
1973 – 2012 Marsh USA Inc. (Johnson & Higgins 1973 - 1997) Philadelphia, PA
Client Executive (1993 to 2012)
Responsible for sales and client relationships, leading service teams for Risk Management accounts; managed relationships for several clients of the Philadelphia office and several million of annual revenue to the firm.
Casualty Manager (1984 to 1993)
Managed department of 30 people and revenue of $10 million, providing casualty brokerage and consulting services to Risk Management clients. Responsible for technical service excellence, program design, and performance of department members.
Casualty Broker (1973 to 1984)
Served Risk Management clients, providing casualty program design and brokerage services.
Summary of Qualifications and Achievements
- Worked extensively with clients in a variety of industries to implement cost efficient risk financing programs.
- Implemented several captive insurance related strategies for clients in various industries, including health care, manufacturing and retail.
- Assisted clients with M&A due diligence, including coverage evaluation, identification of potential gaps and overlaps, and projection of cost synergies.
- Worked side-by-side with risk managers, senior management, and operations managers to reduce loss costs for workers’ compensation, general liability, and automobile liability. In one case loss costs decreased from over $200 million to under $100 million over the course of 6 years.
- Provided advice and recommendations on client contracts, including appropriate coverage requirements, indemnity wording, and other risk related provisions.
- Worked with assigned actuaries to develop and implement quantitative loss forecasts and reserve estimates and adapted same for measurement of program success, cost allocations, etc.
- Developed and implemented cost allocation or chargeback systems which rewarded operational management for desired loss control and claim management behaviors.
- Worked with clients and insurer/TPA personnel, developed and implemented processes to objectively audit and manage TPA performance.
- Worked with clients to develop and implement worker and customer injury claims response processes designed to mitigate ultimate claim cost.
- Developed and implemented specific programs for construction risks, including "wrap-up" or owner controlled programs.
Education
University of Pennsylvania, Philadelphia, PA - Bachelor of Science in Economics, Finance Major
Temple University, Philadelphia, PA - Master of Business Administration, Concentration in Accounting
